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SHIPPING & RETURNS

SHIPPING & RETURNS

Posted on September 15, 2020


Shipping

Our customer service is doing its best to respond to you as quickly as possible. In order to help our team deal efficiently with your request, we advise you to not send us multiple messages. Thank you for your understanding and patience.

Free Shipping on all orders over 100€ for FRANCE, over 100€ for EUROPE.

Parcels are shipped from our warehouse in Bayonne, FRANCE ( European Union).

UK Shipping

Orders are shipped DAP (Delivered at Place) to the UK.

This means that import duties, taxes, and customs fees may apply upon delivery and are the responsibility of the customer.

Delivery Cost

FRANCE

UK

EUROPE
Order from 0€ to 99,99€  from 6,95€ from 10,95€ from 9,95€
Order from 100€
FREE FREE
FREE

Order from 150€
FREE FREE

FREE
Order from 250€ FREE FREE
FREE
Order from 500€ FREE FREE
FREE

Please note that we ship your order on working days only (Mon – Fri excluding bank holidays).

 

UK ORDERS ARE DAP - Customers might have to pay 

Returns 

You have the right to change your mind.

If you want to return all or part of your order, you have a period of 30 days from the date of receipt to do so.

The item(s) you want to return or exchange must have been purchased on the website www.sniperbodyboards.com and delivered.
 

To receive a refund, the article must be returned in a re-sellable state and in its original packaging with all instructions for use, accessories and its original barcodes and labels. In the case of an item which is damaged, worn or returned without its associated packaging, SNIPER Bodyboards reserves the right to refuse the return of your order.

In the case of a defective or non conform item, please contact our customer service team before sending the item back, otherwise, the return shipping costs will not be covered.

delivery free returns SHIPPING

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Founded in the year 2000, SNIPER is a bodyboard brand focused on quality and performance to serve both the amateur and professional rider. 

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